Red Cloud Financial Services

Red Cloud Financial Services was tasked with helping its client, a publicly-traded mining company, raise awareness about new patent-pending technology they had developed with a brand new audience. 

The company had to find a way to drive results for this new product in order to transition into new territories and effectively run a campaign that would reach those new customers. 

The ask posed two key challenges: 

1. Reach a new audience

Rather than focus on their existing mining customers, the client’s new technology appealed to a broader segment interested in green innovation and social responsibility. These were uncharted waters for Red Cloud, and nothing like the previous campaigns it had run.

2. Provide a concrete ROI 

The client was not accustomed to doing paid campaigns. The expectation for Red Cloud to spell out the ROI of an awareness-based campaign and produce results with an audience it had limited firsthand experience with was a daunting task. 

Red Cloud turned to Audiense to help reach current customers while researching prospective new ones. Audiense’s X marketing product specializes in delivering impactful X campaigns using its powerful audience targeting tools.

Red Cloud began by setting expectations. Leveraging insights from Audiense to create campaign performance forecasts, Red Cloud was able to set the client’s expectations regarding the end-goals and associated KPIs of the campaign. 

With help from Audiense, Red Cloud focused its research on X for mining company news and related stock information. Audiense’s platform made it easy to find potential correlations between the campaign and increased interest reflected by video views and increased website traffic.

A 3-tiered approach

1. Build brand new audiences.

   Taking direction from its client, Red Cloud Financial identified two primary audiences to focus the campaigns on: the first segment included mining and investment, the second clean tech, electric vehicles, ESG and responsible investing. X's data further helped Red Cloud align those audiences with future campaigns.

2. Segment the new audiences. 

   Although the new audiences covered a wide range of industries, there were plenty of common threads between them. Audiense helped Red Cloud Financial mine these new segments to identify influencers, content consumption habits and more. These insights also helped them determine which accounts to follow in hopes they would reciprocate and grow the Red Cloud and client audiences.

3. Determine which is most valuable. 
   
   Determine which is most valuable. Using Audiense’s Targeting Pack feature, Red Cloud created laser-targeted paid X ad campaigns, while using the accumulated data for X segments for organic campaigns. Leveraging insights derived from the Targeting Pack feature, Audiense and Red Cloud created two unique videos targeting the two audiences. They were able to determine which video was consistently the top-performing campaign and stay on track with their targeting.